By guest Writer: Michael Harrell, 12 Years working in Dispatch.
We have all watched a television show or movie that involves a horrific injury. Be it a car crash, a GSW (gunshot wound), or a natural disaster, the scenes are pretty typical. Among the chaos, there are usually a handful of useless bystanders milling around, witnesses frozen with fear, and a few people that Live the Creed and take charge. Invariably, someone yells out, ‘Call 911!’ Yet, what ACTUALLY happens during that crucial phone call? The better you understand the role of the 911 dispatcher, the better you can help.
911 dispatchers are trained professionals who coordinate resources to get citizens the help they need. A dispatcher’s mantra can be summed up as ‘Location, Situation, Information.’ The single most important component a dispatcher needs is the LOCATION of the emergency. This might be an address, an intersection, a business, or even a GPS location. If you want to Live the Creed, KNOW WHERE YOU ARE. Make sure your family knows their address and cardinal directions, be familiar with the streets you travel, and know the names of parks or natural areas you use. Due to various factors, a cell phone-based location that 911 receives may not be accurate, so don’t rely on them.
Greg Hein 33, set out for a solo 4 day backpacking trip to bag Mt. Goddard in Kings Canyon National Park. Taking off on Thursday he let his dad know that he should be back by Monday. He had been hiking by himself for 15 years. The first part of the trip went smooth, he took a jump into Blaney Hot Springs and then summited Mt. Goddard, being only the 3rd person to sign the summit register that year.
Heading off trail to Evolution Basin Greg had to scramble over a boulder field
As he was working his way down he grabbed a handhold on a small rock and it accidentally pulled out, he tried to stick it back in but it was to late. The 150lbs boulder above him shifted and started to come down, but he couldn't get out of the way.